Custom Service & FAQs

Need help? You've come to the right place. Find immediate answers to your questions in our Frequently Asked Questions below or contact us directly.

What is a casino party? (Casino party 101)

Is Big Eastern insured or will I have to get insurance for my party?

What if I don't know how to play any of the games?

How do I reserve a date? 

How long before the party should we book a date?

Do you charge my credit card when I order online?  Is it secure?

Can I pay for the casino party at the party?

Do you do fundraiser casino parties?

Is Big Eastern licensed to host fundraisers?

Is my casino party too small or too large for Big Eastern Casino Co?

Do you only service the tri-state area or do you service other areas?

Contact US

If you can't find the answer to your question or need to speak to someone you can always contact us directly.

Email Us:
info@bigeasterncasino.com

Best Way to Get Pricing:
Complete the 'Create Your Own Casino Party' form on the right side of every page. You should hear back within 24 hours or you can call 1-800-987-2789.

Call Us:
1-800-987-2789

Fax Us:
1-888-675-7633

Office Hours:
Monday - Friday,
9am - 6pm EST
Available online 24 hours a day!

Write Us:
Big Eastern Casino Co
Customer Service Department
753 East 5th St
Suite 2A
New York, NY 10009